Just one second...
Biases are most likely to be activated by stress, time constraints, multitasking and need for closure.
In the past bias was regarded as aberrant, conscious and intentional. Today we understand that bias can be normative, unconscious and largely unintentional.
Unconscious biases are mostly triggered by primary factors such as race, gender and age.
In organisational theory, the relatively new focus on unconscious bias represents an important shift in thinking. Managing diversity is not about good guys (people without bias) vs. bad guys (people who have biases). We all have biases.
In this module we: